Last Updated: January 1, 2025

Contact TourGuide: toptourguide.com@gmail.com

Thank you for choosing TourGuide. These Terms of Use explain how our services work and outline the rights and responsibilities between you and us.

These Terms apply to all bookings made online, via email, or through our app. By using our services, you agree to these Terms.

Your use of our services also confirms that you have read and understood our Privacy Policy, available at [Please replace with TourGuide’s privacy policy link].

Definitions

• “Agreement”: These Terms of Use.
• “Us,” “we,” or “Company”: UAB IT Benefits (legal entity number 305915930, office address: L. Stuokos-Gucevičiaus g. 3, Vilnius, Republic of Lithuania).
• “You” or “User”: An individual using our services for personal, non-business purposes.
• “Order”: A service booking made by you and confirmed by us.
• “Services”: Our online platform and related services, including websites, apps, and content.
• “Website”: [Please replace with TourGuide’s website URL].
• “Mobile App”: The TourGuide mobile application.
• “Account”: Your personal account on our platform.
• “Username”: Your email address used for your account.
• “Password”: Your account password.
• “Newsletter”: Email updates about our services.
• “Content”: All materials on our platform, including text, images, and software.
• “Data”: Information you provide while using our services.
• “Fee”: The subscription cost for our services.
• “Local”: A tour guide using our platform.
• “Visitor”: A user booking a tour.
• “Tour”: The services provided by a Local to a Visitor.

Eligibility and User Responsibility

You must be at least 18 years old and legally able to agree to these Terms. You agree to use our services legally and responsibly.

We provide a platform for Locals and Visitors to connect. We do not control user behavior and are not responsible for the accuracy of user information.

You are responsible for your interactions with other users. We are not liable for any damages resulting from these interactions.

Locals must comply with all local tour guide regulations.

Our services are for non-sexual purposes.

Account

You must create an account to use our services. You are responsible for your account’s security.

We can cancel your account for violations of these Terms.

You can delete your account at any time.

Order and Use of Services

We grant you access to our services through your account.

You must have internet access and pay any applicable fees to use our services.

You agree to use our services legally and responsibly.

Fees and Payment Terms

Fees are listed on our platform.

Subscriptions renew automatically.

You can cancel your subscription at any time.

Refunds are provided for unused service periods.

Intellectual Property Rights

All content on our platform is our property.

You may use our content for personal, non-commercial purposes only.

Your Data

You are responsible for the data you provide.

We may edit your data for formatting purposes.

Prohibited Conduct

You agree not to use our services for illegal or harmful activities.

Limitation of Liability

We are liable for direct damages caused by our negligence.

We are not liable for indirect damages.

Amendment of the Agreement and Termination of the Agreement

We may update these Terms.

We can terminate your access for violations.

You can terminate your agreement at any time.

Right of Withdrawal from the Agreement

You can withdraw from this agreement within 14 days of your first order.

Data Protection

We comply with all data protection laws.

Our Privacy Policy details our data handling practices.

Final Provisions

This agreement is governed by Lithuanian law.

Any disputes will be resolved through negotiation or in Lithuanian courts.

If you have any questions, please contact us at toptourguide.com@gmail.com.